This Refund Policy outlines the circumstances under which IndNewsWire (“Company,” “we,” “our,” or “us”) may provide refunds for its services. By purchasing or using our services, you agree to this Refund Policy.
1. Nature of Services
IndNewsWire provides professional services including press release drafting, editing, distribution, and PR consulting. Due to the customized and time-sensitive nature of these services, all sales are generally final.
2. Non-Refundable Services
The following are non-refundable:
- Press release distribution services once processing or submission has begun
- Editorial review, content creation, and editing services
- Media outreach or consulting services
- Services already delivered or partially delivered
- Fees paid for third-party distribution, publishing, or media partners
3. Limited Refund Eligibility
Refunds may be considered only under the following circumstances:
- Duplicate or accidental payments
- Service not initiated due to a technical error on IndNewsWire’s side
- Failure to deliver the purchased service due to internal operational issues (excluding third-party media decisions)
Any refund decision is at the sole discretion of IndNewsWire.
4. Content-Related Rejections
- No refunds will be issued if content is rejected due to violation of IndNewsWire’s Content Submission Policy, legal restrictions, or editorial guidelines.
- No refunds will be issued for lack of media pickup, publication, visibility, or performance.
5. Third-Party & Media Limitations
IndNewsWire does not control editorial decisions made by third-party publishers, media outlets, or search engines. Therefore:
- Rejection or removal by media outlets does not qualify for a refund
- Delays caused by third parties do not qualify for a refund
6. Refund Request Process
To request a refund (where eligible), you must:
- Submit a written request within 7 calendar days of payment
- Include transaction details and reason for the request
- Contact us
Refund requests submitted after this period may not be considered.
7. Refund Method & Timeline
- Approved refunds will be issued to the original payment method only
- Processing time may take 7–14 business days, depending on the payment provider
- Transaction or processing fees may be deducted where applicable
8. Chargebacks & Disputes
Initiating a chargeback without first contacting IndNewsWire may result in:
- Immediate suspension of services
- Permanent restriction from future use
- Dispute evidence being submitted to the payment processor
We encourage clients to contact us directly to resolve concerns.
9. Changes to This Policy
IndNewsWire reserves the right to modify this Refund Policy at any time. Updates will be posted with a revised effective date.